Terms of Service | Softechinfra

1. Introduction

These Terms of Service ("Terms") govern your use of the Softechinfra website at https://softechinfra.com ("Website") and any services provided by Softechinfra ("we", "us", or "our"). By accessing or using our Website, you agree to these Terms. If you do not agree, please do not use our Website.

2. Services

Softechinfra provides IT services including but not limited to custom software development, web and mobile application development, CRM solutions, digital marketing, SEO services, and AI-powered automation. Specific service terms, deliverables, timelines, and pricing are defined in individual project agreements or statements of work (SOW) signed between Softechinfra and the client.

3. Engagement & Contracts

All project engagements are governed by a separate written agreement (SOW, MSA, or project contract) that outlines the scope, deliverables, timelines, payment terms, and other specific conditions. These Terms serve as the general framework and are supplemented by the specific project agreement. In case of conflict between these Terms and a signed project agreement, the project agreement prevails.

4. Intellectual Property

4.1 Our Intellectual Property

All content on this Website — including text, graphics, logos, images, and software — is the property of Softechinfra or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without written permission.

4.2 Client Project IP

Intellectual property rights for custom work developed for clients are governed by the individual project agreement. Unless otherwise specified in the project contract, upon full payment, the client receives ownership of the custom-developed code and deliverables as defined in the SOW.

5. Confidentiality

We treat all client information shared during project discussions and engagements as confidential. We are willing to sign Non-Disclosure Agreements (NDAs) before any detailed project discussions. Contact us at contact@softechinfra.com to request an NDA.

6. Payment Terms

Payment terms, including amounts, milestones, and schedules, are specified in individual project agreements. Unless otherwise agreed:

Invoices are payable within 15 days of issuance.
Late payments may incur interest at 1.5% per month on the outstanding amount.
All prices are exclusive of applicable taxes unless stated otherwise.

7. Warranties & Disclaimers

7.1 Website

This Website is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Website will be uninterrupted, error-free, or free of harmful components.

7.2 Services

We warrant that our professional services will be performed with reasonable skill and care, consistent with generally accepted industry standards. Specific service warranties are defined in individual project agreements.

8. Limitation of Liability

To the maximum extent permitted by law, Softechinfra shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Website or services. Our total liability for any claim arising from a project engagement shall not exceed the total fees paid by the client for the specific project giving rise to the claim.

9. Data Protection

We process personal data in accordance with our Privacy Policy and applicable data protection regulations, including the General Data Protection Regulation (GDPR). For client projects involving personal data processing, we offer Data Processing Agreements (DPAs) as required under GDPR Article 28.

10. Termination

Either party may terminate a project engagement in accordance with the terms specified in the individual project agreement. In the absence of specific termination clauses, either party may terminate with 30 days' written notice. Upon termination, the client is responsible for payment of all work completed up to the termination date.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996, with the seat of arbitration in India.

For clients based in the European Union, nothing in these Terms affects your rights under mandatory consumer protection laws in your country of residence.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the Website after changes are posted constitutes acceptance of the modified Terms.

13. Contact

For questions about these Terms, contact us at:

Email: contact@softechinfra.com
Phone: +91 98461 73905